Privacy Statement for the Public Service Friendly Society

The Public Service Friendly Society (“we,” “us,” “our”) is committed to protecting and respecting your privacy and will not collect any personal information about you without your clear and explicit permission. Any personal information which you volunteer will be treated securely and confidentially in accordance with the Data Protection Acts 1988 – 2018 and the EU General Data Protection Regulation 2016/679 (GDPR).

1. Information We Collect

We may collect and process the following personal data:

• Personal Identification Information: Such as your name, contact details (email address, postal address, phone number), and date of birth.
• Financial Information: For example, payment details, membership contributions, claims history, and other financial information relevant to the services we provide.

2. How We Collect Information

We collect personal information in the following ways:

• Directly from you when you interact with us (e.g., by filling out forms, making inquiries, or signing up for services).
• Automatically through our website (e.g., through cookies or analytics).

3. How We Use Your Information

We use your personal information to:

• To ensure that the main purpose of the Society, i.e. the provision of assistance to its members can be delivered effectively
• To ensure continuity of service to our members
• To collate statistics for analysis of trends (anonymised)

4. Data Sharing and Disclosure

We will not share your personal data with third parties unless:

• You have given us your explicit consent to do so.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. When your personal data is no longer required, we will securely delete or anonymize it.

6. Your Rights

You have certain rights in relation to your personal data, including:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete data.
• Erasure: You may request, in certain circumstances, that we delete your personal data.
• Objection: You may object to the processing of your personal data for specific purposes (e.g., marketing).
• Data Portability: You may request a copy of your data be sent directly to you.

To exercise these rights, please contact us at

By Post:

PSFS

1^st Floor West,

Plaza Centre,

Belgard Road,

Tallaght,

Dublin 24.

By email: eolas@psfs.ie

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect information about how you interact with our website. Cookies help us enhance your user experience, remember your preferences, and analyse site performance. You can manage your cookie preferences through your browser settings.

8. Links

Our website contains links to other sites and the Public Service Friendly Society is not responsible for the privacy practices within any of these other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements on other websites you visit which collect personally identifiable information.

9. Changes to This Privacy Statement

The Public Service Friendly Society reserves the right in its sole discretion to amend this privacy statement at any time, and you should regularly check this privacy statement for any amendments.

10. Glaoigh orainn

If you have any questions or concerns about how we handle your personal information or if you would like to exercise your rights, please contact us at:

By Post:

Cumann Cairdiúil na Seirbhíse Poiblí

1^st Floor West,

Plaza Centre,

Belgard Road,

Tallaght,

Dublin 24.

By email: eolas@psfs.ie